I did not receive credit for the return of additional container(s).
The City initially provided one (1) automated container at no charge in addition to the trash fee to each occupied residential unit and commercial customer currently serviced by the city. Your primary container must remain on the property. If you decide to opt out of the City’s trash service, the City will reclaim your bin.
If additional rubbish is generated on the premises that cannot be accommodated by regularly scheduled service in the automated container provided, residents should dispose of additional trash in City-authorized overflow bags.
Any additional container(s) you may have purchased from the City are your property. You can decide to keep the container(s) with no service or return the container(s). No matter which choice you select, the purchased additional container(s) are your property, and the City will not refund the original purchase price for such container(s).
The City will process the cancellation of service request for such additional container(s) upon filing of the Trash Fee Change/Dispute Form. Any payments are non-proratable and non-refundable.
If you returned such container(s) in the past and have not received proper credit on your current bill, please file the Trash Fee Change/Dispute Form and attach the written proof of such authorized return.
