If made on time, your payment should be reflected on the following trash fee bill. On the first bill in FY 08, it will show as a credit, which you can either request as a refund or apply toward the FY 08 balance. Please inform the Collector’s office, and attach a proof of your payment, if you believe that the city failed to apply your payment correctly. Collector can be reached by telephone at (413) 787-6115.