In the event there is a problem with your trash fee bill, please use the contact information provided on the bill. Examples of billing mistakes may include:
incorrect number of containers, resulting in the wrong fee amount;
bill sent to the incorrect owner of the property or to a renter;
bill sent to the owner, who hauls his or her own trash or has private trash service;
bill sent to the owner who qualifies for other exemptions from the fee;
bill for the full amount of the fee, when the owner qualifies for a discount;
multiple billing; etc.
The city will provide a form which you can use in correcting such errors. Such application must be reviewed and approved by the city
