In the News

City Hall and All Municipal Buildings to Close to Public

Due to the evolving concerns related to the spread of COVID-19 – Coronavirus and out of an abundance of caution, the City of Springfield has announced that it will be closing City Hall and all other municipal buildings to the public beginning Tuesday, March 17, 2020 until April 5, 2020.

Governor Baker announced Sunday evening, March 15, 2020, Emergency Actions to help address the potential spread of COVID-19.  As such, the City of Springfield will adhere to these actions by strictly following the public health recommendations of social distancing guidelines and limiting public gatherings to 25 people or less. 

At this time, all City of Springfield employees will continue to report to work as directed and under the discretion of their managers.  Departments will remain open in a modified aspect.

The City of Springfield will continue to maintain all essential functions and services.  Residents are encouraged to conduct their city related business remotely when possible by utilizing our 311 Call Center at (413) 736-3111 and our website at  Individuals encountering urgent, time-sensitive situations requiring the attention of City of Springfield staff are advised to contact the appropriate department to determine if an accommodation can be made.

Mayor Sarno states, “Following Governor Baker’s edict and after meeting again with my Cabinet Heads Sunday evening, the City of Springfield will be closing City Hall and all municipal buildings to the public starting Tuesday, March 17 until April 5 – at which time the situation will be re-evaluated.  I want to reassure our residents and business community that city services will continue.  All non-essential city services will continue to operate with limited crews.  We encourage those looking to conduct city related business to do some remotely by utilizing alternative services such as our 311 Call Center, emails and website.  Our Emergency services such as police, fire, health, building and code, and DPW will continue to operate.  Our police and fire will continue to receive and respond to calls and DPW will continue to collect trash and recycling, and maintain our roads.”

“On behalf of the City of Springfield, we deeply appreciate everyone’s patience and understanding during these extraordinary times.  Again, our city team has been tested and true through a number of natural and man-made disasters.”  Mayor Sarno added.  “I cannot stress enough how important it is to follow and abide by the precautionary and recommended health measures that are being issued.  It may seem simple and common sense, however these efforts will help meet and defeat this challenge before us.  My administration will continue to provide the most recent updates and developments on what has or has not occurred and what we are proactively doing about it. As we have done before during challenging times, we will get through this together.  We are Springfield strong.  May God Bless you and your families.”    

Page last updated:  Tuesday, March 1, 2022 01:32 pm