In the News

Springfield Police Department’s City Clerk’s Office Temporarily Closed Due to COVID-19 Coronavirus

The Springfield Police Department’s Clerk’s Office located at 130 Pearl Street will be temporarily closed until further notice due to a positive COVID-19 test. Police Commissioner Cheryl Clapprood has been made aware of this situation and will be working directly with Health and Human Services Commissioner Helen Caulton-Harris to respond accordingly.

The Springfield Police Department (SPD) is asking the public to avoid visiting the lobby of 130 Pearl Street unless in the event of an emergency so that a deep cleaning can be completed.  All close contacts of SPD staff in the Clerk’s Office will be tested immediately.

In addition, all License to Carry (LTC) applications and processing has been suspended until further notice due to the inability to fingerprint and photograph applicants.  For LTC renewal applications, please go to

Those constituents who had a scheduled appointment with the SPD Clerk’s Office will be contacted to either reschedule their appointment at a later date or to encourage them to conduct their city related business remotely, if possible. 

If you need to make a request from the SPD Clerk’s Office you can send an email at  If you do not have access to email, send a written request in the mail to:


Attn: Clerk’s Office

Springfield Police Headquarters

130 Pearl Street

Springfield, MA 01105


If you need to make a report or it’s an emergency, call 911.  If you need to make an in-person report for an incident, call the non-emergency line in the SPD Record Division at (413) 750-2525.

Mayor Sarno states, “After conferring with Police Commissioner Cheryl Clapprood and Health and Human Services Commissioner Helen Caulton-Harris and out of an abundance of caution, we will be temporarily closing SPD’s Clerk’s Office to get our employees tested and to thoroughly deep clean that office area.  We deeply apologize for any inconvenience - we do not make these decisions lightly.  In order to continue to keep our overall City operations going and to keep a control and structured accessibility to all municipal facilities for our constituents, we must maintain a balance of protecting and preserving the health and safety of our workforce. We will continue to take these precautionary public health and safety measures.”   

“Again, I cannot stress the importance of getting vaccinated,” Mayor Sarno continued.  “This is a lifesaving matter.  The vaccine works.  I implore our everyone to please, get vaccinated.  This is about public health, plain and simple, not politics and/or conspiracy theories, which have never stopped and/or cured a medical challenge.  Please get and review the proven facts.” 

The City of Springfield apologizes for any inconvenience as we continue to work together to mitigate the community spread of the virus during this pandemic.  Residents and businesses are encouraged to continue to conduct their city related business remotely when possible through the city’s 311 Call Center at (413) 736-3111 and at the city’s website at

Page last updated:  Tuesday, March 1, 2022 01:32 pm